Welcome to Papworth Surgery

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PATIENT SURVEY 2011/12

A big thank you to everyone who completed a survey form for us – it is very much appreciated.  

A full copy of the patient participation report (without attachments) can be accessed here,    A copy of the agreed action plan can be accessed here .  Full copies of the reports and attachments can be viewed in the surgery – please enquire at the Reception Desk. 

Headline results are below: 

  • 99% of patients rated their care at the Surgery as Excellent, Very Good or Good
  • 97% of patients rated the Reception Team as being as helpful as they should be for all or most of the time,
  • 91% of patients rated getting through to the Surgery by phone for all of the time or most of the time without too long a wait.
  • 95% of patients felt they were always treated with dignity and respect
  • 99% of patients felt it was fairly easy or very easy for people with disabilities to move around the surgery
  • 99% of patients would recommend the Surgery to someone who had recently moved to the area. 

A. Please click here to book an appointment  or order Repeat Prescription online

B. Please click here to download Registration forms to join our Practice

 

Click here for an update regarding online booking and cookies

 

The Surgery is open from 8:30am to 1.00pm and from 1.30pm to 6:00pm Monday to Friday. We are not open on Saturday or Sunday.

Appointments are available during the hours listed below.
To make an appointment to see a doctor or nurse please telephone us, or come into the Surgery, or book online. (Afternoon appointments for the nurse commence at 2.00pm)

Monday

9.00am – 12.00pm

3.30pm – 5.30pm

Extended Opening (Monday only) 6.30pm - 8.00pm

Tuesday

8.30am – 12.00pm

3.30pm – 5.30pm

Wednesday

8.30am – 12.00pm

3.30pm – 5.30pm

Thursday

8.30am – 12.00pm

3.30pm – 5.30pm

Friday

8.30am – 12.00pm

3.30pm – 5.30pm

Outside Surgery Hours

For urgent appointments outside our normal surgery hours, please call the OUT OF HOURS DOC service on: 0330 1239131